The Claims Director at NHBC said:
“Working with Flint Change was a terrific experience. From the outset they demonstrated a great understanding of the problems we faced and what we wanted to achieve.
The strong focus on outcome was so key in helping us deliver some amazing results. We saw greatly improved customer satisfaction and employee engagement as well as cultural changes which led to improved ways of working.
They worked with us during a challenging time and their assistance in shaping our improvement strategy was a key element in our success. All in all, great to work with.”